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Social Firefly

Social Firefly

5.0(50 reviews)See reviews ↓·Brighton

About the company

Social Firefly is an SEO and digital marketing agency based in Brighton, founded in 2018 by Mel and James. Prior to founding the agency, Mel and James worked in communications at Sussex Police. The agency's specialisms include charity and non-profits, health, sustainability, and B2B. Social Firefly offers social media strategy, social media management, social media advertising, and social training and speaking.

Since 2018, Social Firefly has helped over 100 organisations. The team includes Mel (Co-founder & Ops Director), James (Co-founder & Creative Director), Katie (Content Creator), Angela (Community Manager), Sarah-Louise (Senior Social Media Manager), Pippa (Paid Social Specialist), Rosie (Social Media Content Creator), and Abi (Communications & Marketing Strategist). Social Firefly works with clients across Brighton, London, the UK and internationally.

What customers say

Based on genuine customer reviews

Freelancers, non-profit teams, start-ups and in-house marketing specialists describe their collaborations with this Brighton advertising agency as genuinely supportive and easy to sustain over long periods. The depth of expertise across social media strategy, Instagram and LinkedIn workshops, paid campaign set-up and content creation comes up frequently, with training sessions praised for being relevant to mixed audiences and useful for planning the next stage of growth. James is named regularly for his patient, responsive manner, whether presenting, running member sessions or offering reactive advice, while Rosie, Mel, Katie and Sarah are singled out for intuitive copywriting and a real grasp of brand values.

Clients mention that campaigns, creative assets and reporting are delivered to a consistently high standard, that communication stays clear throughout a project, and that work is completed on time. A recurring point is the team's care in absorbing the specifics of each brand, including in the sustainability sector, so posts and messaging reinforce rather than water down its character. Accounts also point to measurable growth in channels and community, event-day social media support, and paid LinkedIn campaigning as examples of what the agency handles well.

Advertising agency

Reviews

Reviews are taken from publicly available sources.

D
Diana23 June 2026

Social Firefly are a pleasure to work with. Their in-depth knowledge and expertise is a huge addition to a business start up. Rosie, Mel and James have spent time to understand our brand values, the sector we work in (Sustainability) and our messaging tone. Rosie has created posts that show she intuitively cares for our mission, enabling her to write excellent copy that attracts interest. The team are flexible, really hard working and adaptable with short deadlines. Thanks to everyone in the whole team

B-
BHESCo - Brighton & Hove Energy Services Co-op6 May 2026

Attending a social media training workshop hosted by Social Firefly and came away with an entirely new approach. The training was engaging, insightful, and (most importantly for social media) right up to date.

RO
Rhyan O'Sullivan - The TEFL Academy16 January 2026

I have worked with Social Firefly for many years and have always been very impressed with their work. They are true social media experts, and I would not hesitate to recommend them to other businesses.

JC
Julie Charlton15 January 2026

We’ve had an excellent experience working with James, Sarah and Abi at Social Firefly. Their support on our recent Winter campaign, along with our ongoing retainer work, has been consistently attentive and always delivered to a really high standard. They take the time to understand our goals, come back quickly with helpful ideas, and have made a noticeable impact on our digital fundraising across social, our website and e-newsletters. Highly recommend!

PS
Priscilla Stringer12 December 2025

I had 2 meetings with James , to help me with understanding social media and marketing strategies, I can’t recommend him enough, I would give him more than 5 stars if this was an option . He was so patient and supportive of my very basic skills about this subject. He totally made me feel at ease. He discussed and shared so many important points, to help with my social media and marketing strategies. Thank you again James .

AB
Amy Bigmore11 December 2025

We worked together with Social Firefly for years and I want to thank them for their collaboration, guidance and support along the way. We acheived great things together, including successfully linking occupational therapy to a Taylor Swift trend which will live in as one of my top social media moments :-) You really helped us to grow our channels and community, so thanks again!

CS
charlie stares11 December 2025

I would recommend Social Firefly to any business looking to boost their social media presence. James is super friendly and a pleasure to work with. He made the process super simple and consistantly produced high quality, creative content that was in line with current trends, as well as giving us the information and tools we needed to succeed on our own.

SEO & digital marketing in Brighton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Brighton are compared.

RankProviderRatingReviewsOpen Sat.
1Social Firefly (this page)★ 5,050No
2Vixen Digital★ 5,048No
3Brighton SEO Guru★ 5,012Yes
4SEOMG! SEO Agency★ 5,09No
5Mr Digital★ 4,747No
Contact
+447885114589www.socialfirefly.co.ukFreedom Works - Barts House, Black Lion St, Brighton and Hove, Brighton BN1 1JE
Working hours
Monday08:00–17:00
Tuesday08:00–17:00
Wednesday08:00–17:00
Thursday08:00–17:00
Friday08:00–17:00
SaturdayClosed
SundayClosed