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Refresh

Refresh

5.0(16 reviews)See reviews ↓·Manchester

About the company

Refresh is a PR and communications agency based in Manchester. The agency was launched in 2009 and has been in business for over 15 years. It is owned by Laura. Refresh has specialist sectors in Tech, Construction, and Food and drink. In 2021, Refresh joined Andy Burnham’s Greater Manchester Good Employment Charter. The agency offers services including strategy and planning, media relations/press office, digital PR/link building, and crisis communications.

What customers say

Based on genuine customer reviews

Refresh is described by clients as a PR and communications partner that becomes an extension of their own teams. Reviewers repeatedly highlight the agency's creative thinking and strategic approach, noting that campaigns are built on clear plans rather than clever ideas alone, and that the work lands with measurable impact. Several customers mention the thoroughness of the onboarding process, with the team taking time to understand each business, its market and its objectives before designing activity.

The breadth of services is praised, from media relations and brand building to campaign delivery. Named staff members Sanita and Laura come up often, with clients crediting their passion, care and willingness to go beyond expectations, while the wider team is called knowledgeable, organised and personable.

Communication is a recurring theme, with the agency described as adaptable and easy to deal with, making projects run smoothly. Businesses in sectors such as cybersecurity note that Refresh grasped complex offerings quickly and helped grow their brand at speed. Long-standing partnerships are common, and clients speak of trust in the team to drive PR strategy forward. Coverage secured for clients is another point of praise, alongside the consistent pleasure of working with the agency week after week.

Reviews

Reviews are taken from publicly available sources.

MD
Matt Davies24 July 2025

Refresh are genuinely great to work with. For a B2B PR agency, their creative thinking really stands out. They're not just clever ideas for the sake of it, but campaigns that actually land and make an impact. There’s always a clear strategy behind the work, and they’re great at getting the results you’d hope for from PR. Smart team, easy to deal with, always a pleasure.

PM
Pete Morley13 June 2025

Highly recommended, super knowledgeable team and always a pleasure to work with.

GT
Gas Tech Heating9 June 2025

Where to start?! Refresh have been BEYOND amazing, Sanita and Laura have continued to go above and beyond for us and our business, we could not have grown without them. The passion and care that Sanita shows not just our business but to us personally shines through and she is an absolute pleasure to work with! Thank you for everything you have done for us and continue to do for us on a weekly basis!! Everyone needs a Sanita in their lives!

LK
Lexi Kelly9 June 2025

The team at Refresh PR feels more like an extension of our team than an external agency and we couldn’t be happier with the partnership we've had over the years. Highly recommended for any organization looking to elevate its brand and build meaningful media relationships.

NH
Neal Haworth4 June 2025

The Refresh team are always a pleasure to deal with and are experts in PR.

DS
Dominic Spencer3 July 2024

The team at Refresh are nothing short of outstanding. A highly creative team who are incredibly organized, strategic, and personable, the services on offer are exceptional. I have complete faith and trust in them to drive forward any PR strategy in a way that focuses on the unique objectives of your business. The team go above and beyond to deliver and are a pleasure to work with - I could not recommend them enough.

HS
Hollie Smith21 February 2024

We have worked with Refresh for several months now and found them to be insightful, creative, and professional. They were thorough from the very start, spending time to understand our business needs whilst remaining adaptable to a changing market. Offering a broad range of services, we worked together to design and deliver a campaign to achieve maximum benefit. The team are a pleasure and make everything run smoothly!

Advertising & PR agencies in Manchester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Manchester are compared.

RankProviderRatingReviewsOpen Sat.
1Lightbulb Media★ 5,089No
2Making You Content (part of Embryo Digital Ltd)★ 5,053No
3Smoking Gun★ 5,043No
4One Day Agency★ 5,030No
5Refresh (this page)★ 5,016No
Contact
+441618711188www.refreshpr.co.ukRefresh PR, 3e Tariff St, Manchester M1 2FF
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed