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Osborn Communications

Osborn Communications

5.0(32 reviews)See reviews ↓·Birmingham

About the company

Osborn Communications is an independent communications agency based in Birmingham. The agency has more than 50 years of combined experience in PR, marketing, communications and journalism. It serves clients across a range of sectors, working with heads of marketing, finance providers, manufacturers, growth partners and marketing agencies. Clare Edwards, Chris Leggett and Rachel Adams are named on the About Us page. Services include content, PR, digital and social media.

What customers say

Based on genuine customer reviews

Businesses seeking public relations and award-writing support describe a partnership that goes well beyond a standard client arrangement. Several customers highlight the depth of expertise brought to communication strategy, noting that campaigns are planned with an eye on what lies ahead rather than simply reacting to immediate demands. Chris Leggett is named repeatedly for his understanding of how to place stories with publishers and editors, and for taking the time to learn how each business operates before drafting releases.

Rachel, an account manager, earns particular praise for being approachable, industrious and genuinely invested in clients' success. Reviewers frequently mention the clarity of communication and the collaborative way projects are handled, with briefs engaged positively and constructive feedback offered throughout. The results described include local and regional press coverage and multiple award wins, achieved through well-crafted releases and a tone of voice that lands correctly.

Customers also value the flexibility shown when priorities shift, and the way complex PR work is demystified and focused on delivery rather than spin. Creative content that appeals to journalists, alongside a strong contacts book, is another quality that comes up. The team treats clients as true partners, attentive to detail and committed to raising brand awareness over the long term.

Marketing agencyWeb Designer
Osborn Communications — Customer photo

Reviews

Reviews are taken from publicly available sources.

LW
Laura Wilson-Brown10 April 2026

Cannot recommend Osborn PR enough, they're friendly, helpful and very knowledgeable, and they went above and beyond to help me raise my business profile - including securing some great coverage in all the West Midlands press my customers read.

DA
David Alexander9 April 2026

Working with Chris and his team have added a new dynamic to our online marketing. We rely heavily on them driving the projects and keeping us on course, saving us time and stopping us from pushing this vital function down the priorities list. The results are measurable and the difference is clearly visible in our online profile and the results this is delivering.

CS
carolyn smith28 April 2025

We engaged with Osborn for PR and award writing support in 2024. The team were fantastic to work with — clear communicators, highly collaborative, and really committed to helping us achieve our goals. The support resulted in local press coverage and 3 award wins. A great experience from start to finish!

SG
Steve Grice1 July 2024

Chris and his team have been really helpful and friendly and more importantly have helped us to achieve a huge amount of PR in national, local and trade publications. They have made the process very easy for us which has allowed us to carry on with the day job.

MS
Mark Sanders14 May 2024

Working with Chris Leggett and the team at Osborn Comms has been an absolute pleasure. From the outset, they didn't just approach our project as another client, but rather as true partners invested in our success. Their professionalism, attention to detail, and dedication to understanding our needs made the entire process seamless and enjoyable. Their expertise in communication strategy and execution was evident every step of the way, and their proactive approach consistently impressed us. They listened attentively, provided valuable insights, and executed our agreed plan with measurements to support our success. Thank you, Chris and Osborn Comms team, for your outstanding work and unwavering support. We look forward to continuing our partnership and achieving even greater success together.

CC
Chris Carter17 November 2023

I had the pleasure of working with Chris and the team recently, and I must say, they really went above and beyond. Right from the start, I noticed how much attention they pay to the little details. What's great is that they don't just react to the immediate stuff; they're always thinking ahead to keep us on the right track. They've got a knack for seeing what's coming down the road. I'd definitely recommend their services to anyone who needs them.

LC
Lucy Cashmore31 October 2023

A professional company with a personal touch. Actually listens to our needs, offers advice when asked. Chris has great expertise in this industry, knowing how to get the best outcomes from media sources etc. Rachel, our account manager is just fab! She is down to earth, so hard working & really takes a genuine interest in you and your business. She takes the effort and stress out of regular material ideas, allowing me to concentrate on other areas of the business. Definitely recommend this company no matter how large or small your business is.

Advertising & PR agencies in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1Distribute Digital★ 5,086No
2Little Media Agency★ 5,034No
3Osborn Communications (this page)★ 5,032No
4Catalyst Marketing Agency★ 5,027No
5Big Cat Limited★ 5,020No
Contact
+441212324680osbornpr.comGrosvenor House, 11 St Paul's Square, Birmingham B3 1RB
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday08:30–17:30
SaturdayClosed
SundayClosed