M.A.D Communications

Copywriting and design work form the core of what clients praise about this Gateshead firm, with the standard of output described as consistently high across accounts. One thing mentioned again and again is punctuality, as projects are said to arrive when promised and team members are credited with going further than the brief demanded. Reviews time and again mention pricing that feels fair for the calibre of work delivered, and communication is characterised as personable, engaged and responsive throughout a project.

Amy receives particular credit for her helpful manner and writing ability, having supported clients over long-standing relationships, while Shozo Fujita is named in connection with guiding one client through a first inspection. Customers in several reviews describe returning for repeat work after years of collaboration, and referrals to the firm are said to reflect well on the results produced. Those involved are portrayed as friendly and welcoming, which makes the working relationship enjoyable. Copywriting, marketing consultancy, public relations and training all feature in the wider service range, with content shaped around each client's particular needs emerging as a strength that clients value across assignments.