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Firefly Design Agency

Firefly Design Agency

5.0(21 reviews)See reviews ↓·Edinburgh

About the company

Firefly is a branding and digital design agency based in Edinburgh. It offers more than 50 creative services across branding, digital, print, video, and advertising. The team works from home full-time and includes a Creative Director named Ben.

Firefly has no Account Managers, so clients work directly with the Creative Director and Designers. For every new client, Firefly plants ten trees. It partners with the Water of Leith Conservation Trust for regular litter picks and volunteers with the Borders Forest Trust each year.

What customers say

Based on genuine customer reviews

Firefly Design Agency is portrayed by its clients as a studio where creative thinking and technical delivery meet. Customers writing about their orders describe long-running relationships, including a six-year collaboration on internal branding, website development and external design projects. More than one review highlights the quality of the finished work, whether that involves branded document templates, award identity for a nursing institution or wider brand enhancement for professional firms.

Named members of staff, among them Ben, Megan, Jim and Charlotte, are singled out for being warm, responsive and quick to grasp a brief, taking the time to understand goals before proposing design solutions. Something that features in review after review is the balance between creative ideas and commercial awareness, with the team adapting to budgets of different sizes without compromising on quality.

Communication is consistently praised, covering clear timelines, regular updates and openness to feedback throughout each project. Clients also value the training provided alongside new templates, which helped administrative teams adopt them confidently, and the reliability of a team said to work efficiently and meticulously. Attention to detail, professionalism and an approachable manner run through the accounts, with branding, template rollouts and design projects forming the core of the feedback.

Reviews

Reviews are taken from publicly available sources.

SM
Shana Meeus1 October 2025

Working with Firefly on our new branded Microsoft Office templates has been a great experience. Ben and Charlotte really took the time to understand our brand and what we needed, and they delivered templates that look fantastic and are easy for everyone in the business to use. They were responsive, and quick to turn things around, which made the whole process simple and enjoyable. We’re really pleased with the outcome and would happily recommend Firefly to others.

MH
Mosa Hinds-Brown25 September 2025

We’ve been really impressed with the FireFly team and the work they’ve delivered for us. The quality of the new Brockwell templates has been excellent, and the ease of use has been a huge improvement on what we were previously working with. The training provided was clear, engaging, and extremely beneficial to our admin team. Overall, it’s made a real difference to how we work day-to-day, and we’d be happy to recommend FireFly to others.

HG
Hillcrest Group25 September 2025

Working with this Firelfy has been a great experience ! Ben and his team are highly professional, creative, and responsive, consistently delivering high-quality work that aligns perfectly with our brand vision. They always take the time to understand our goals and provide thoughtful design solutions. Communication is consistent throughout each project, with clear timelines and regular updates. They are always open to feedback and quick to implement changes, ensuring we always meet our project deadlines. Overall, I very much recommend Firefly to anyone looking for design work and a reliable creative partner.

NH
Nick Halfpenny9 April 2025

I had an excellent experience with Firefly who developed a set of company branded Microsoft Word templates for my team. Ben, Megan and Jim were great to work with throughout the process, always responsive and understanding of the requests we put to them. The end product was excellent and we have successfully rolled out the templates across the team with great feedback from colleagues. I would highly recommend Firefly.

NK
Nikki Keddie12 March 2025

BiGGAR Economics has been working with Firefly Design Agency for 6 years on internal branding and website development, as well as external client design projects. Ben and the Firefly team are warm, helpful, engaging, innovative and efficient. It is a pleasure working with them and we would highly recommend them to others!

LF
Lauren Forgie7 February 2024

It has been real pleasure working with the Firefly team to identify opportunities to enhance the brand of our firm. The team have an abundance of creative ideas, provide exceptional quality and their attention to detail is unrivalled. We look forward to continuing to work together!

DL
David Liddle6 February 2024

I've worked with Ben and the team at Firefly on a number of projects and cannot fault their professional and creative approach. Their attention to detail and supportive nature lets you know your project is in safe hands. The end results are always eye catching and I'd not hesitate to use them again.

Web design agencies in Edinburgh compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Edinburgh are compared.

RankProviderRatingReviewsOpen Sat.
1Firefly Design Agency (this page)★ 5,021No
2LBD Studio★ 5,049No
3Duncan Weddell & Co★ 5,029No
4Moo Web Design★ 5,028No
5Hillside Agency★ 5,010No
Contact
+441315108260firefly-uk.comC/O JRW, 5 Castle Terrace, Edinburgh EH1 2DP
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
FridayClosed
SaturdayClosed
SundayClosed