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UNBXD

UNBXD

3.8(50 reviews)See reviews ↓·Bournemouth

What customers say

Based on genuine customer reviews

UNBXD, a design and marketing studio in Bournemouth, draws praise across its work for brand style redesigns, leaflet and booth panel design, website revamps and video production. Several customers describe a friendly, flexible and highly creative team that listens carefully to requirements, with named staff such as Will and Yaiza repeatedly credited for their patience and responsiveness.

A recurring theme is the effort invested in technical projects, including the redesign of a B2B software interface into something more elegant, and the creation of a booking system for a cruise operator handling around twenty events with differing departure times, durations, itineraries and prices. Reviewers often note strong communication before and after the job, and the aftercare on completed website work comes up as a particular strength. Branding skills and overall project handling are mentioned as reasons the experience felt smooth, while the team's involvement in a local mental health campaign, producing a bespoke video, is described as generous and dedicated.

Customers also highlight how receptive the studio is to ongoing requests for improvements and how well it translates briefs into finished design and digital work. The consistent thread is a hard-working group that stays engaged from the first conversation through to delivery, with Will's leadership and the creative output recurring as the qualities that customers mention most.

Graphic designerMarketing agencyPhotography studioDesign agency
UNBXD — Customer photo

Reviews

Reviews are taken from publicly available sources.

BT
Bonzo Tog Doo-Dah27 November 2025

When I call their phone number they never answer. There's a message asking to press option 1 2 3 4 5 or 6. I tired all 6 options on Monday Tuesday and Wednesday... 6 calls a day. Not once did they answer. How they do any business is anyone's guess. I won't risk the reputation of my business on a company like this. No response to phone calls for several days. No response to emails. No response to live chat that has a tag line saying "We reply immediately" You are failing on every level. How are potential customers supposed to contact you?

JD
Jack Downes6 August 2024

Had the pleasure in dealing with William who was advising on the creation of a new website and PPC campaign for my company. I must say the team at UNBXD did an incredible job and we are now receiving more leads than we are able to deal with as a company. Couldn´t recommend them enough!

ES
Elliott Santana22 May 2023

I recently had the pleasure of working with Will & the team at UNBXD, and I must say that their services exceeded my expectations in every way. From start to finish, their team displayed a remarkable level of professionalism, creativity, and expertise that left a lasting impression.

SG
Sandeep Gakhal9 February 2023

Fantastic service, great communication and a very helpful and friendly group of individuals to work with. I will absolutely being using the team at UNBXD again. Thank you all for your hard work with this.

WK
Wayne Kersh6 February 2023

We had a very time sensitive project which we offered to several web developers. Unbxd assured us they were able to deliver it on time and they didn't disappoint. Really attentive, without missing a single deadline. Highly recommended.

ME
Maria Egorova3 October 2022

Really a great team to work with. We ordered the company brand style redesign, leaflets and booth panels design for a trade show. Nice work, we got what we wanted. The team is easy to work with. They heard all our requirements.

R
Ricky73424 April 2022

William was great at selling - awful at delivering. As a startup we paid for marketing content. We discussed filming a weekend in August - we filmed last days of Sept. We were due content delivered early Nov latest, for December selling, It came in Feb. At one point they tried to overcharge, as we only wanted 2 of the 3 quoted options, however, they removed only half the cost of the 3rd element we did not want their service for. I recommend AVOID. We experienced staff turnover, ridiculous delays, poor communication and poor quality of deliverables. They seemed more focused on gaining new contracts, and only in seeking more service uptake rather than delivering on what we had paid for. After every opportunity to address the failings we have been given no choice but to pursue small claims to recoup a proportion of the costs, having sought 50% refund for work that was 5 months late and lacked significantly on the quality and storyboard expectations.

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Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bournemouth are compared.

Contact
+441202070737www.unbxd.co.ukUNBXD Studios, 19 Oxford Rd, Bournemouth BH8 8GS
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed