Marketing Agency CompareAdd your business
← Back to Plymouth
RFS Marketing & Communications Ltd

RFS Marketing & Communications Ltd

5.0(12 reviews)See reviews ↓·Plymouth

About the company

RFS Marketing & Communications Ltd is an advertising and PR agency based in Devon. The company has over 20 years of experience in digital marketing. Richard Forshaw-Smith is the founder and managing partner and has been working in the communications business since 2001. He is certified by Klaviyo and Mailchimp for Email Marketing and Hootsuite for Social Media Marketing, and holds diplomas in Digital Marketing and in Communications Management. Jude Gaylard-Hall has a degree in Graphic Design with Typography from the University of Plymouth. Polina Magill has a degree in Economics.

Simon Pykett is an award-winning website designer and search engine optimisation expert with over 12 years industry experience. Pete Isaac has been working as a designer since 1989 after studying print at Plymouth Art College. The company supports the hospitality and tourism sector, as well as property and construction, professional services and e-commerce businesses. It provides digital marketing services including WordPress web design, Shopify and e-commerce sites, SEO, Facebook and Instagram advertising, social media management, and email marketing and automation.

What customers say

Based on genuine customer reviews

Work carried out for clients in Plymouth and beyond centres on websites, branding and marketing advice, and the feedback gathered over several years points to a consistent pattern of careful listening followed by delivery that matches or beats the brief. Companies describe projects ranging from full website builds and online store launches to logo design, email signatures, LinkedIn banners and landing pages, often supported by guidance on email marketing flows and social media brand awareness.

A theme running through the feedback is the depth of expertise on offer, with Richard singled out for consultation sessions that yielded a wealth of practical ideas and action points, while Jude and colleagues are named for their collaborative approach on branding and web work. Clients note that they were kept informed as projects progressed and that requests were handled without fuss, with attention to detail evident in the finished results. A number of customers describe the process as professional and well organised from start to finish, and the practical effect is reported as new business won, returning customers and online shops brought to life.

Advertising agencyBusiness development serviceDirect mail advertisingMarket ResearcherPublic relations firmWeb Designer

Reviews

Reviews are taken from publicly available sources.

LI
Lucy Ingram7 July 2026

Working with Richard at RFS Marketing & Communications has been an absolute pleasure from start to finish. He took the time to really understand the vision behind the Ladies Investing Club and brought it to life in a way that genuinely exceeded our expectations. The whole process felt collaborative, professional and incredibly well organised, with nothing ever being too much trouble. We're absolutely delighted with the finished website. It not only looks fantastic but truly reflects our brand, our mission and the experience we wanted to create for our community. If you're looking for someone who genuinely cares about your business and goes the extra mile to deliver an exceptional result, we couldn't recommend Richard highly enough. Thank you for helping bring our vision to life. Lucy & Steph

PJ
Pippa Jephcott16 May 2025

RFS Marketing helped us throughout the whole process of getting our online store up and running, offering advice from website design through the use of Shopify, email marketing flows using Klaviyo, and building brand awareness on social media platforms. The expertise they offered helped us at a time when we easily could have lost months without the right focus. Thank you RFS!!

SF
sam forshaw1 August 2024

When I started LendEdge, I engaged RFS Marketing to put together my branding, logo, website, email signature and LinkedIn banners. Jude and his colleagues took the time to talk about what I wanted and helped me understand the best way of doing things. They worked quickly and dynamically, constantly updating me on progress and have delivered above and beyond expectations. Since then, I have gone back to them to build an additional landing page and to launch a Facebook marketing campaign. I wouldn't hesitate to recommend them to other people, and am looking forward to developing a close working relationship with the entire team.

KA
Karie Avocks30 July 2024

We had a fantastic experience working with RFS Marketing on our website design. Their team was incredibly accommodating, always going above and beyond to meet our needs. They paid great attention to detail, and nothing was too much for them. The final product exceeded our expectations, and we highly recommend their services!

LP
Louise Parelli Instructor9 April 2024

Richard kindly gave me an hour of his time to give me advice on marketing, business development, digital and social media. He is wealth of knowledge and I think I have enough ideas to action after just 1 hour with him to take over a month for our team to action. I can't recommend him enough. Knowledgeable and a nice chap to talk to too!

AW
Alison Witherley31 August 2022

Richard was extremely helpful and I would highly recommend RFS Marketing from my experience.

NN
Neens Nine28 September 2020

After a single consultation with Richard, our organisation gain a wealth of information and action points which we are still working through. We have seen tremendous results for the recommendations given to us and will definitely be using RFS Marketing & Communications again for our marketing in the near future.

Advertising & PR agencies in Plymouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Plymouth are compared.

RankProviderRatingReviewsOpen Sat.
1pbmedia★ 5,048No
2Fuel Communications★ 5,017No
3RFS Marketing & Communications Ltd (this page)★ 5,012No
4Unearth PR★ 5,05No
5DCA PR★ 4,610No
Contact
+441364809909rfsmarketing.co.ukOffice 12, Genesis Building, 235 Union St, Stonehouse, Plymouth PL1 3HN
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed