Never Know Defeat

We had an excellent experience working with the team at Never Know Defeat. We came to them with a transformative brief: how do we define who we are in the next phase of our growth journey as a company? This went far beyond a simple website refresh or visual rebrand. It was an exercise in identity, messaging, and organisational coherence. David and Grahame brought a huge amount of care, creativity, and strategic thinking to the process. They were responsive, collaborative, and willing to challenge our thinking where needed, which ultimately led to better outcomes. The result is a brand identity, set of materials, and web presence that we’re incredibly proud of and that we're confident will serve us well for years to come. Highly recommend NKD as a design partner for organisations at that inflection point in their journey.

Outstanding service from beginning to end. NKD fully understood and delivered against our brief. They presented us with alternatives but pretty much nailed it with their first design, and then guided us through a fine-tuning process with patience and expert advice. Really nice guys and a real pleasure to work with.

Working with Grahame and Dave from Never Know Defeat was a real pleasure. Highly reliable, super quick to answer and always friendly – even when the timelines are stressful. They go above and beyond to deliver good results. Highly recommended!

We had a project which meant an awful lot to us. We used Alex at Rarefied to lead, and he pulled in Never Know Defeat, and Grahame...And what can I say, amazing work, great comms, and a end product (completely new brand) that we were over the moon with and can't wait to share. Highly recommend.

We worked with Dave and Grahame at Never Know Defeat on our new website and are really happy with the result. They were quick to respond, easy to work with, and open to iterating until we found a style that felt right. Would definitely recommend!

Grahame was great to work with, really friendly and easy to talk to. He made the whole process of building our website straightforward and stress free. Even after everything was finished he was still happy to help with little tweaks and showed us how to make small changes ourselves. We’re really pleased with how it all turned out and would definitely recommend him!

Was great to work with Dave and Grahame throughout our Brand Positioning piece of work with them. They care about attention to detail, and were always happy to meet with us to discuss the nitty-gritty parts we wanted to hammer out to perfection! Recommended if you're looking for a team with who care about doing a good job, and to feel as though your project is in good hands! Thanks guys!