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Modal Digital

Modal Digital

5.0(106 reviews)See reviews ↓·Manchester

About the company

Modal Digital is a web design agency based in Manchester. It was founded in 2014 by Joe Ratcliffe and was formerly known as Influx Studios. The agency has over ten years of experience and has completed more than 180 projects. It works with local Manchester businesses and international clients, ranging from small start-ups to larger, more established companies.

Modal Digital specialises in the Healthcare, Charity & Nonprofit, Education, Corporate, Hospitality, Fashion & Beauty, Travel, Fitness, Media & Entertainment, and Manufacturing & Industrial sectors. Its core services include web design, web development, branding, SEO, PPC ads, Shopify, digital marketing, e-commerce, UX audits, and AI variant testing. The team is described as a close-knit specialist team.

What customers say

Based on genuine customer reviews

Businesses commissioning new websites, ecommerce stores and brand refreshes report that Modal Digital delivers results surpassing their expectations. Clients describe projects covering web design, development, Shopify builds, logo updates and paid search campaigns, with several mentioning that finished sites attracted noticeably more traffic within a short period. Communication stands out as a recurring strength: the team is said to explain each stage clearly, keep clients informed throughout, and remain responsive after launch.

Reviewers repeatedly praise the depth of expertise on offer, noting that the team knows their businesses well and offers constructive suggestions that improve internal processes rather than simply executing instructions. Named staff including Joe and Jamie are credited with guiding projects personally, and a point made in several accounts is the friendly, collaborative manner of the wider team. Punctuality also features, with one client reporting a site going live two weeks ahead of schedule.

The quality of the final product, described as visually strong, quick-loading and mobile-friendly, is mentioned frequently, alongside the value of the work as an investment that delivered the promised outcome. Firms ranging from small businesses to established companies describe ongoing relationships covering design, hosting and search needs, with brand vision and messaging brought to life through creative work that clients say exceeded what they had envisioned for their online presence.

Advertising agencyBranding agencyDesign agencyMarketing agencyMarketing consultantWeb hosting company

Reviews

Reviews are taken from publicly available sources.

SH
Stuart Houghton3 March 2026

Modal have been great to work with on our digital presence refresh, which included a brand new website and updated logo. They constructively challenged our thinking and really helped bring to life our brand vision and messaging. Thanks to Joe / Jamie and the team.

FM
Finlay Morris11 September 2025

Working with modal as a freelancer has been a great experience. Jamie and Joe have been a pleasure to work with, always professional, keen to work collaboratively and excellent communication. Highly recommend!

AH
Adam Houston6 August 2025

Excellent Work, Completed Way Ahead of Schedule. Modal designed and built the website for our company, Viaduct. Their creativity and attention to detail are outstanding, as is the speed with which they work (our site went live 2 weeks ahead of schedule). We plan to use Modal for all of our future web development and SEO needs, and we highly recommend them to anyone other individual or company looking for a high-quality website to be built in quick time.

LC
Leah Craig26 June 2025

Our marketing team had a fantastic experience with Modal Digital as they worked with us to get the brand new version of our website up and running. The new site took some time to build as there is over 100+ pages but we got there in the end and it's looking absolutely brilliant! Modal's quote was on the higher side after we spoke with a few different agencies during the discovery phase but they 100% proved why paying that extra bit would be worth it in the long run offering us a way higher return on investment than we could have ever imagine even just within the first 3 months of our new site going live! Thanks again to Joe and the team, pleasure working with you guys and we looking forward to improving the site next year when we come back to it during our annual review.

D
Dan15 May 2025

Best web design Manchester agency that we have worked with yet. Highly professional website, solid communication from start to finish and the team were able to give us tons of recommendations on how we could streamline our ways of working and internal processes. I’d definitely recommend to any other business looking for a forward-thinking agency in the local Manchester area.

MA
Michael Aujla13 May 2025

Happy with how our project ended up whilst working with Modal recently. Website went above and beyond our expectations and the Google ads campaign saw results just 2 months in which was sooner than we expected. Definitely recommend these guys for anyone in Manchester looking for web design.

JB
James Burgess11 May 2025

The team did an amazing job redesigning our new website. We’re finally getting more traffic after struggling for three years since our initial launch. Since we started working with Modal, our online presence has transformed completely. Their services cost a bit more than some other agencies but these guys actually delivered the results they promised, making the investment well well worth it. I would highly recommend them to any business looking to increase traffic and who are ready to see the value a high performing website can offer!

Web design agencies in Manchester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 10 businesses in this category in Manchester are compared.

RankProviderRatingReviewsOpen Sat.
1Modal Digital (this page)★ 5,0106No
2New Pixel Studio - Web Design & Graphic Design Agency★ 5,075Yes
3Riot & Rebel★ 5,058No
4JSWD | Bespoke Web Design★ 5,028No
5Bamboo Manchester★ 5,027Yes
Contact
+441613993065modal.co.uk4 Naval St, Ancoats, Manchester M4 6EW
Working hours
Monday07:00–21:00
Tuesday07:00–21:00
Wednesday07:00–21:00
Thursday07:00–21:00
Friday07:00–21:00
SaturdayClosed
SundayClosed
Modal Digital — Web design agencies Manchester | Marketing Agency Compare