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Identity Web Design

Identity Web Design

5.0(180 reviews)See reviews ↓·Ipswich

What customers say

Based on genuine customer reviews

Football clubs, community organisations and businesses in need of a refreshed online presence feature among the projects described by those who have dealt with this Ipswich design agency. Feedback repeatedly highlights how smoothly work ran from the first conversation through to launch, with a club website and a portal carrying material in ten different languages cited as examples.

Gavin, supported by Luke, is singled out often for patience and diligence, taking time to grasp a client's vision before turning it into a well-structured site that is easy to navigate. Reviewers regularly note prompt replies to queries by telephone and email, and mention that requested features and fresh ideas were implemented without fuss as development progressed. The standard of the finished result is a theme that comes up often: fast-loading pages, clear layouts and sites that visitors find straightforward to use, including clients without technical backgrounds.

Beyond design and build, the team handles hosting, maintenance, social media support and multi-language content, offering advice on improvements along the way. Reliability and punctuality recur, with work delivered on time and within short timeframes, while ongoing support after launch is described as helpful by long-standing clients whose sites have been managed for years. Gavin remains the member of staff most frequently named for his contribution.

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Identity Web Design — Customer photo

Reviews

Reviews are taken from publicly available sources.

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Ollie Lion13 August 2026

Great experience working with the Identity team. Engagement was professional throughout the process and they delivered a brand new fit for purpose website within a short timeframe. Communication was always prompt throughout the development process which ensured the journey from start to end was easy for us.

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Beat3 July 2026

Thanks to the team at Identity Webdesign, and particularly Gavin and Luke, the development of our new website went smoothly and quickly. Our collaboration was straightforward and focused on achieving our goals. Our queries were answered promptly, and new ideas were swiftly implemented following consultations via email or telephone. We can wholeheartedly recommend Identity Webdesign to anyone looking for a reliable and friendly web design partner.

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Harry3 July 2026

Gavin and the team worked incredibly hard to create a website for us. Smooth from start to finish. Great communication and on going support. Great job to everyone involved. Excellent

BL
Bren Lee16 June 2026

Excellent experience dealing with Identity web design. Gavin helped completely reinvent our work website offering us some great ideas and then putting them into place promptly. He was very diligent and made the process very easy for us as he worked through the content for the site via phone calls and email. We will continue to use this company for any website and social media support going forward. Delighted with our end product.

RS
Radu Sigheti10 June 2026

The development work on our new website has been excellent from start to finish. Everything loads quickly, works smoothly and has been built to a really high standard. Any features we needed were implemented without fuss, and the team kept us updated throughout the process. We’re really pleased with how the site performs and how easy it is for our customers to use

KS
Kristine Saunders20 May 2026

Great experience working with this web design team. They combined creativity with functionality, delivering a polished and responsive site. Timelines were met and support was excellent.

SR
shloimie ringer7 May 2026

Working with Gavin and the team was a great experience. They were extremely patient, easy to work with, responsive, and made the whole process smooth from start to finish. They really listened to every detail and followed exactly what I wanted, while also creating a beautiful, professional website. Highly recommend for anyone looking for a company that truly cares about the customer and the final result !!!

Web design agencies in Ipswich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Ipswich are compared.

RankProviderRatingReviewsOpen Sat.
1Identity Web Design (this page)★ 5,0180No
2EA Website Design Services★ 5,017No
3PCF Web Design★ 5,017No
4James Kindred - Brand Design & Strategy★ 5,018No
5The Creative Guy★ 5,029No
Contact
+441473807014www.identitywebdesign.com7 Wherry Quay, Ipswich IP4 1LG
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed